Mouth ulcers
Mouth ulcers are small, painful sores inside the mouth. They are very common, are not contagious, and usually heal by themselves within 1 to 2 weeks. Most are minor, but an ulcer that does not heal needs to be checked.
- Usually heal
- Within 1 to 2 weeks
- Contagious
- No
- Get checked
- If an ulcer lasts more than 3 weeks
What they look like
- Round or oval sores, usually white or yellow in the middle, with a red edge
- Found on the inside of the cheeks, lips or tongue, or under the tongue
- Painful, especially when eating, drinking or brushing your teeth
- Sometimes there is a tingling or burning feeling before the ulcer appears
Common causes
- Biting the inside of your cheek or tongue, or rubbing from braces, dentures or a sharp tooth
- Burning your mouth on hot food or drink
- Stress, tiredness and hormonal changes
- Toothpaste or mouthwash that contains sodium lauryl sulfate, in some people
- Not enough iron, vitamin B12 or folate in the diet
- Some medicines, and some health conditions such as coeliac disease or inflammatory bowel disease
What you can do yourself
- Avoid spicy, salty, acidic (such as citrus fruits) and very hot food and drinks while it is sore. Cool, soft foods are more comfortable.
- Use a soft toothbrush, and try a toothpaste without sodium lauryl sulfate.
- Rinse gently with warm salty water.
- Drinking through a straw can help you avoid touching the ulcer.
- Ask us about pharmacy treatments, including numbing gels, sprays and lozenges, antiseptic mouthwashes, and corticosteroid lozenges or pastes that can help ulcers heal faster.
How PRX Pharmacy can help
Our pharmacists can recommend a suitable treatment to ease the pain and speed healing. Some gels are not suitable for children, or for people with certain conditions or medicines, so please tell us who it is for.
When to get medical help
Call 999 or go to A&E if:
- • Your face, lips or tongue are swelling, or you have difficulty breathing or swallowing
Contact your GP practice or call 111 the same day if:
- • An ulcer has lasted more than 3 weeks, or is not getting better
- • You have ulcers that keep coming back, or many at once
- • An ulcer is unusually large, or is painless and has hard or raised edges
- • You have a red or white patch, or a lump, in your mouth or on your tongue
- • You have difficulty swallowing or speaking, or unexplained bleeding from the mouth
- • You have ulcers together with a fever, a rash, eye or genital sores, or diarrhoea or weight loss
- • You smoke or drink a lot of alcohol and have a mouth ulcer that does not heal
If you are ever worried and unsure, ask us or call 111. Trust your instincts — it is always better to ask.
This guide is general information written by the PRX Pharmacy team. It does not replace advice from a pharmacist or doctor who knows your medical history.
Last updated 24 September 2026. Clinically reviewed by Milan Patel, Pharmacist on 24 September 2026.
More health guides
Sore throat
What causes a sore throat, how to ease it at home, when a pharmacist can help, and the signs that mean you need medical advice.
Earache and ear infections
Earache and middle ear infections in children: symptoms, what helps at home, when a pharmacist can help, and when to get urgent advice.
Sinusitis (sinus infection)
Sinusitis symptoms, how to ease facial pain and congestion at home, when a pharmacist can help, and when to get urgent medical advice.
Impetigo
Impetigo: what it looks like, how it spreads, how long to stay off school or work, and how a pharmacist can treat it.
Insect bites and stings (including infected bites)
How to treat insect bites and stings, how to tell when a bite is infected, what to do about ticks, and when to get urgent help.
Shingles
Shingles symptoms, why early treatment matters, how to protect others, and when a shingles rash needs urgent medical attention.
Urinary tract infection (UTI)
UTI symptoms, what helps at home, when women aged 16 to 64 can be treated by a pharmacist, and the signs of a kidney infection.
Earwax build-up
Earwax build-up: symptoms, what to do and not do at home, when to see a doctor, and how our Herne Bay branch can remove it.
Hay fever
Hay fever symptoms, practical ways to reduce pollen exposure, the treatments a pharmacist can recommend, and when to see a doctor.
Common cold
Common cold symptoms, how long a cold lasts, what helps at home, which medicines are safe for children, and when to get medical advice.
Flu
Flu symptoms, how it differs from a cold, how to look after yourself, who is at higher risk, and how to get the flu vaccine.
Conjunctivitis (red or sticky eye)
Conjunctivitis symptoms, the difference between infective and allergic types, how to care for your eyes, and warning signs that need urgent attention.
Cold sores
Cold sore symptoms, triggers, how to speed healing and avoid spreading them, and when to seek medical advice.
Athlete's foot
Athlete's foot symptoms, how to treat it and stop it coming back, and when to see a doctor, especially if you have diabetes.
Head lice and nits
How to spot head lice, the treatment options, how to stop them coming back, and why you do not need to keep children off school.
Threadworms
Threadworm symptoms, how to treat the whole household, and the hygiene steps that stop them coming back.
Constipation
Constipation causes and symptoms, diet and lifestyle steps that help, how laxatives work, and the warning signs that need medical attention.
Heartburn and acid reflux
Heartburn and acid reflux symptoms, lifestyle changes and medicines that help, and warning signs that need medical attention, including chest pain.
High blood pressure (hypertension)
What high blood pressure is, why it matters, blood pressure readings explained, how to lower it, and how to get a free blood pressure check.
Headaches and migraine
Common types of headache, what helps, how to avoid painkiller-overuse headaches, and the warning signs that need urgent medical attention.
Diarrhoea and vomiting
Diarrhoea and vomiting: how to prevent dehydration, when to stay off work or school, what a pharmacist can recommend, and when to get medical help.
Cough
Causes of a cough, what helps at home, medicines for children and adults, and when a cough needs to be checked by a doctor.
Thrush
Thrush symptoms in women and men, treatments from the pharmacy, what to do to avoid it, and when to see a doctor or sexual health clinic.
Nappy rash
Nappy rash: how to treat and prevent it, when it might be thrush, and when to see a doctor.
